The answer to your question is here.

Yes. Rooms, rooms types, price plans, agency and company charity accounts, guest profiles and past accommodation records are transferred. We check together on a set of data before transfer, we carry all after you have received your approval.

Installation, data transfer and training in a typical facility are usually completed within the same week. It can take time in facilities with too many past data or requiring special integration; we get the plan together.

RoomFollow consciously preserves the habits in the desktop hotel programs: room rack behavior, folio logic, night audit stream are the same.

No, installation and training can be done from a distance. If you want training on the site, we also plan; in this case a separate offer for the road and accommodation is prepared.

RoomFollow is cloud-based, it requires a connection to work. We recommend that you have a backup connection (such as a mobile line) in hotels against the risk of interruption.

Yes, the layer services and technical service screens are designed for mobile use: tasks are viewed from the phone, photos are added and completed.

We do not pay for each user.We recommend that each person open his own account — this requirement is that the transaction day is meaningful.

Yes, in the chain plan, facilities are gathered under one roof, consolidated reports are taken. The data of each facility continues to be kept separately; authorities are given on the basis of the facility.

The door lock and card printing, telephone station (PBX), accounting program, POS devices, channel manager, e-Fatura/e-Archive, EGM/KBS and the e-mail service with the police notification. for details Integration in the module You can see.

Yes, all of the 18 modules include unlimited user, integrations, updates, daily backup and support. There is no additional fee or version difference per module. There is a separate pricing for over 200 rooms and multi-factory chains.

After your payment is received, we install your facility: rooms, rooms types, price plans and charity accounts are transferred. Then we identify your user accounts and the authority of each staff together and deliver your entry information to you. You start with a installation ready to work on the system.

When you receive the payment, a specific license key is produced to your facility. This key confirms the installation and integrations of the facility. It can be viewed on your panel, from the license verification page You can question its validity.

Prices are determined by US dollars; the bill for facilities in Turkey is arranged by the rate of the day of transaction.

Yes, there is no commitment to the monthly subscription; you will continue to use it until the end of the current period when you cancel it.

Your data is your own. it will not be shared with third parties without your consent, it will not be used for any other purpose. You can exchange it as Excel, CSV or PDF whenever you wish.

A period of time is recognized for you to be able to transfer your data after the subscription is terminated. At the end of this period or on your request, your data will be permanently deleted.

Yes, the data is backed up daily and backup returns are tested at regular intervals. Our security page You can see.

The system is designed to meet the obligations of the CCC: guest permissions and communication preferences are recorded, storage times are defined, deletion and transfer requests are met. The Lighting You can look.

We provide support by email and telephone.Priority support is applied to our subscribers; we can also be accessed in emergency situations that stop the system outside of working hours.

Updates come automatically; you don’t need to install. We notify you in advance in cases that require maintenance and select low-intensity hours.

Of course, most of the modules were formed by requests from hotels. From the contact page send them.