The preferences are automatically remembered.
High floor, non-smoking room, van preferred. it falls to the reception as an alert in the new reservation.
Guests & CRMMeet your guest at the second arrival
Detailed profile, past accommodation, total spending, preferences, loyalty system, KVKK permits and repeated registration combinations.
Let’s explore together
RoomFollow · Guest and CRM · Example product view
BUILT FOR YOUR WORKDAYGuests and CRM.
Guests and CRM.
A clearer workflow.
One guest, one profile
Repeated guest records are combined; the night, spending and visit numbers are collected in one place.
Communication aligned with KVKK
Permit and communication preferences are registered; the unautorized person will not be sent to the marketing email.
Detailed guest profile
Check the relevant records in the same work area. Discover the details in the product stream below.
ID/Passport Registration
Check the relevant records in the same work area. Discover the details in the product stream below.
More than one address, telephone and email
Check the relevant records in the same work area. Discover the details in the product stream below.
01 / Guests & CRM
Remember preferences on every stay.
Save room, food and drink preferences in the guest profile. Keep VIP details and special notes attached to the same profile for future bookings.
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02 / Guests & CRM
A complete stay history in one profile.
Review previous visits, room nights and spending together. Merge duplicate records without losing the guest’s earlier stays.
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The details that make a difference.
Detailed guest profile
ID/passport records · Multiple addresses, telephone and e-mails · Nation, birthday and language information
Past accommodations
Total night, spending and number of visits · VIP and black list · Guest preferences
Room / Food / Drink
Guest notes and warnings · Membership/Loyalty system · Repeated guest unification
The permissions and communication preferences
Announcement/Request/About the past
Guest
Modules working together.
Modules in the same category use the same data.
The 18th Module
Let’s try it together at your hotel.
Installation, data transfer and user identifications in the same package.